Diane Walder continues to be vigilant in monitoring the current Coronavirus Disease 2019 (COVID-19) crisis and how it may affect our patients, team members and families. We are focused on the safety of all involved, as well as on the continuity of services.
As the situation evolves, we are taking action swiftly, but carefully based on the news from official sources, including the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and local authorities. We are in this together and we understand that to continue to provide care to our patients, we must be at our best. Below are a few of the measures currently in place at Diane Walder.
Our Clinical Offices
Diane Walder is committed to providing a safe environment for our patients and team members. This begins with gathering information from patients regarding recent travel history, as well as current and recent symptoms such as fever, respiratory concerns and cough. Patients that have traveled to certain foreign countries over the past 14 days may be asked to reschedule their appointments. In the event a patient has current symptoms, we will request them to be evaluated by a provider to determine the best course of treatment and reschedule their visit. Additionally, as an abundance of caution, we are requesting any patient that has a cough to wear a mask provided by Diane Walder.
Preserving and maintaining sterile clinical facilities remains of paramount importance. We have enhanced both the frequency, as well as the chemical agents utilized in the recurring cleaning of all our locations. In addition, we have re-educated our staff on appropriate disinfection techniques and added supplementary procedures to ensure we are taking the right and thorough steps to protect our patients and team.
We have instituted a policy limiting individuals that work at our administrative offices from visiting any clinical locations. Interactions between our clinical and administrative teams will occur through teleconference and video conference technologies. In addition to our current measures and out of an abundance of caution, we are asking that all non-essential business travel be postponed. We are further augmenting this policy by also requesting that our employees avoid large group meetings whenever possible.
Diane Walder will continue to provide updates about the steps we are taking and helpful links to resources with additional information to employees.
For additional information on the Coronavirus and to learn more about the steps to prevent illness, what to do if you are sick and ways to protect yourself and your communities, please visit www.cdc.gov