Return and/or Exchange Information for Retail Products
Retail Product Refund Policy: It is our position that products purchased from RCD may be exchanged or returned but are non-refundable. We accept returns on unopened retail product within 30 days of product purchase. We accept returns on retail items that are open with 7 days of product purchase. All returns and/or exchanges must be accompanied with original purchase receipt. No returns and/or exchange will be issued without a receipt. Returns are applicable for credit only. Prescription products being pharmaceutical are non-returnable.
All online orders are fulfilled and carefully shipped within 48 hours of receipt. Shipping and handling charges are non-refundable. Customer is responsible for shipping costs when returning and/or exchanging a product. No refund will be issued for lost and/or damaged packages during the shipping process.
Communications through our website or via email are not encrypted and are not necessarily secure. Use of the internet or email is for your convenience only, and by using them, you assume the risk of unauthorized use.
By checking this box you hereby agree to hold Diane Walder MD, its doctors and affiliates, harmless from any hacking or any other unauthorized use of your personal information by outside parties.